How to Disinfect and Clean Your Zebra Mobile Devices During COVID-19


To minimize the spread of infection during the COVID-19 pandemic, it’s important for our companies and workers to do more than just wash their hands, avoid touching their face, wear masks, and maintain social distancing. It’s also critical to disinfect and clean the mobile devices they use in the workplace and wherever they’re providing goods and services.


For businesses and healthcare providers that use Zebra enterprise mobile devices, here are some important tips and reminders about disinfecting and cleaning your Zebra hardware at this crucial time.


1. Download and follow Zebra’s instructions for your device.


Disinfecting mobile computers, tablets, printers, scanners, and other devices is critical to infection control in workplaces and public spaces. It’s especially vital for protecting healthcare workers on the front lines against the COVID-19 virus.


A device cleaning policy should be in place and enforced in every organization, to ensure that employees are properly disinfecting their devices on a regular basis.


Guidance must be specific to each device since different devices are manufactured with different components and materials, and their physical designs vary.


If you’re using healthcare-grade Zebra devices, Zebra Technologies has issued disinfection guidelines for Zebra healthcare-grade scanners, printers, and mobile computers. Click the preceding links to access those guidelines.


For non-healthcare models of Zebra products, you can look up the User Guide for your exact model on the Support section of Zebra’s website and turn to the Cleaning Instructions section. Once you’ve accessed the user guide, search the document for the word “clean,” and that should take you to the appropriate section.


In Zebra’s user guides, you’ll find step-by-step instructions on how to thoroughly disinfect each device’s casing, buttons, screen (if applicable), and more. You can also confirm which cleaning agents are safe to use, including the purity or formulation levels for each ingredient.

If anything is unclear or if you have questions, contact our team at Tate Computer Systems, and we’ll be happy to help.

For those in the healthcare industry, we also recommend reading Zebra’s white paper, “Best Practices for Infection Prevention,” written by Darrel Hicks, a nationally recognized expert in infection control. The paper provides recommendations for additional precautions the healthcare industry should take to protect the health of providers and patients.


2. Protect your devices from virtual viruses, too.


Unfortunately, anytime there’s a crisis, cybercriminals and scammers take advantage of the chaos to victimize people. This is why it’s important to make sure all your enterprise mobile devices are protected against virtual viruses and other IT security threats.

Our partners at Zebra have an excellent white paper on this topic as well, called “Establishing a Robust Mobile Security Policy.” It covers the key risks to mobile devices and how you can avoid them. There’s also a good overview of Zebra’s current security platform here.


Make sure you’re following the recommended security guidelines and that your devices have the latest updates and protections to keep them safe.


3. Reach out for support when you need it.


If you’re having any problem with your mobile devices, or if your current mobile infrastructure isn’t keeping up with your tracking and automation needs during the COVID-19 pandemic and beyond, contact Tate Computer Systems for professional guidance and assistance.


We can help you optimize and keep your mobile workflows running as our economy begins to recover and we get back to work safely.



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Tate Computer Systems Inc. is recognized as the Mid-South’s go-to tech company for fast, economically sound, quality computer service.

3800 Hacks Cross Rd. Suite 103
(901) 377-1901
Hours of Operation: Monday-Friday 8:30 am- 5:00 pm